You now have the option to add an Account Manager to your account!

You can add your team member or assistant as an Account Manager from your settings by going to Account Settings -> Login & Security -> Account Managers.

Once an Account Manager is added, a temporary password gets generated and you will need to provide it to your manager for them to access your account. They will use it to log in every time. If they forget the password, you can reset it by clicking the 'Reset Password' button beside their name. You can also deactivate their access by clicking the 'Deactivate' button. (The account owner only has the option to deactivate managers or reset their account password, right from the settings page.)

You can add up to three Account Managers. Account managers have full access to the account, except for billing. All billing notifications will be sent to the account owner's email unless otherwise changed.

In the chat, there is an option for the managers to message on behalf of the mentor as well!

If you have questions, please contact us at Support hello@acadium.com