What if my mentor is not a great fit based on what I want to learn?

The way our team matches you is based on the skills you have listed in the 'Desired Skill field and your application responses during the interview of VideoAsk. The industries only come in second since there are not always opportunities within these fields. Our priority is to match you with the best mentor who can help you develop those skills.

We also put in plenty of effort during the matching process and your profile is compared with other candidates who are looking for the same opportunities within your niche/s. With that in mind, it is recommended to speak with the mentor to see how you can work together in an apprenticeship. If after speaking with them, you both agree that it is not a good fit, your mentor can contact us to request to void your match.

Can I not respond to the match within the required 24-hour timeline?

Our system flags accounts that do not reply to matches within the given timeline (24 hours upon matching). If you get flagged multiple times, this may lead to your profile being banned from further matches. Also, once you pass on a match, there's no guarantee that you can get it back as rematches happen almost immediately for mentors depending on how urgent their apprenticeship opportunity is.

If you have questions, please reach out to our Support team at hello@acadium.com